Pretzel

Pretzel

Support

The shortest path back to the game. Start with the quick rules, then try the simple fixes below.

When should I lift?

Lift as soon as the target begins to fade. You do not need to wait for it to disappear.

In Solo, take as long as you need to reach the next target. Extreme Solo gives you up to ten seconds for each timed step.

How does Head to Head work?

Place one phone or tablet between two players. Each player holds the targets on their side. The large center prompt faces the player who needs to act next.

Head to Head is local play on one device. It does not connect players online.

A touch did not register

  1. Touch inside the colored shape, not only its outline.
  2. Make sure the screen is clean and dry.
  3. Pause, return to the menu, and start a fresh run.
  4. If the problem continues, close Pretzel and open it again.

Make play more comfortable

Available comfort controls vary by device. iPhone and iPad include sound and haptic choices, while both Apple and Android versions include a reduced-motion option. Solo and Head to Head also offer setup choices before play begins.

Pretzel follows the iPhone or iPad reduced-motion setting. Android includes its reduced-motion option inside Pretzel.

Scores and settings

Most scores, play counts, and settings stay on this device. On iPhone and iPad, you can optionally use Apple Game Center to compare Extreme Solo scores. Android does not include Google Play Games rankings in this release.

Game Center is an Apple service, not a Lunar Pebble account, and does not create online multiplayer. Where a saved-score reset is available, it appears in Settings. You can also remove Pretzel’s local data through your device or by removing the app, subject to device backup settings.

Ads and purchases

Production ads and in-app purchases are not enabled in this first release. You should not see an ad, a paywall, or a charge from Pretzel.

Still stuck?

Tell us your device model, operating system version, and what happened just before the problem. Please do not include passwords, payment details, or other sensitive information.

Email Pretzel support